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How to Choose the Right Lawyer: Key Factors Clients Should Know

Choosing a lawyer is the first critical step in the legal process, one that could shape the progression of your case and even influence the outcome.

For the average person, it’s something that doesn’t cross their mind until their moment of need, at which point the panic sets in and they reach out to the first lawyer they find. However, applying a little time and effort to this step could save a lot of money and legal headaches, and in this guide, we’ll highlight the key considerations and show you how to find the perfect lawyer for your needs and budget.

Why Choosing the Right Lawyer Matters

All lawyers abide by the same laws and code of conduct, but they bring different skillsets to the table. A good lawyer is one equipped in all of the following areas:

  • Communication—to simplify legal jargon and keep the client in the loop.
  • Negotiation—to resolve cases quickly.
  • Professionalism—to build client trust and maintain integrity.
  • Compassion—to support the client and let them know they’ll have someone in their corner.
  • Responsiveness—to answer client questions and provide clarity where needed.
  • Resilience—to act under pressure.
  • Knowledge—to approach the case critically, find solutions, and attain the best outcome.

Of course, you can’t determine if a lawyer ticks all of these boxes with a quick scan of their website or even a short consultation, but there are a few simple ways to check if they’re the right professional for you:

Check their Experience and Practice Areas

If you need your appendix removed, you see a surgeon; for skin problems, you book an appointment with a dermatologist. Healthcare professionals study various aspects of pathology, medicine, and health, but they specialize in specific areas, and the same is true for lawyers.

The first step, therefore, is to look for a lawyer who specializes in your required field, whether that be criminal law for violations of federal/state laws, family law for divorces, disputes, and custody battles, or employment and labor law for workplace issues (safety, discrimination, etc.).

They should display a high level of competence backed by experience. You’re trusting them with your money and potentially your freedom—you need to know they can do what’s required.

Reputation, Reviews, and Referrals

A lawyer’s reputation is everything. Traditionally, they relied heavily on word-of-mouth, and while organic referrals still account for a significant percentage of new clients, 60% of clients put more emphasis on user reviews, and nearly half of those refuse to work with lawyers that have fewer than 4 out of 5 stars.

It’s a good approach, as a single testimonial from a friend, family member, neighbor, or colleague can tell you a lot about the lawyer’s professionalism, compassion, and communication, while user reviews will fill in the gaps and show you how they operate on the whole, and not just on a good day.

Ask around for personal recommendations and then check them against Google Reviews, Yelp, Better Business Bureau, and Avvo. Don’t just glance at the rating—read what clients are saying about the service and look for lawyers that take the time to reply, whether it’s to apologize following a negative review or express gratitude for a good one.

Ask About Availability

If you receive some important news about your case or just want to get something off your chest, you need to be able to contact your lawyer. It’s a stressful and important time—your future could be on the line!—and the last thing you need are emails that go unread and calls that go unanswered.

Ask them how and when you can contact them, and see what former clients say about availability in their reviews.

Fee Structures and Cost Transparency

Many lawyers offer a free initial consultation, but contrary to what some clients believe, free consultations are not standard across the industry. Some will charge you for that initial meeting or phone call, and if you’re still reviewing your options, it could be a fruitless expense.

Ask about their fees, and avoid any services that throw vague comments your way and don’t give you a clear answer. Do they charge a flat rate? Do they charge by the hour? What’s the estimated cost overall? Say whatever’s on your mind and get as much information as you can.

Verify their License and Professional Standing

Once you find a suitable lawyer, check the Bar Directory to review their license status and disciplinary history, making sure they are still active and in good standing. You can also access previous case history via local court websites, such as the California Courts.

Questions to Ask Before You Hire an Attorney

If this is your first time hiring a lawyer and you’re not sure what questions to ask, here are a few helpful pointers:

  • Have you handled any cases similar to mine recently?
  • What do you think is the most realistic outcome for my case?
  • What is your fee structure?
  • How much will you charge, approximately?
  • Will you charge for emails or calls, and are there any other extra fees I should know about?
  • How can I contact you?
  • Do you have any time in your schedule to properly devote yourself to my case?

Red Flags to Watch Out For 

Confidence is a good trait in a lawyer, but it’s easily mistaken for arrogance. You want a lawyer who can back up their statements and promises with experience and critical thinking, as opposed to one who makes grandiose statements and fails to clarify. If they seem disinterested and keep dismissing your concerns and questions, it could be time to look elsewhere.

Transparency is also key. They should provide you with a written fee agreement—the more vague they are about pricing, the more likely you are to be stung further down the line.

Finally, while lawyers are generally very busy, that should never be an excuse to ignore your calls or emails for 2+ days. They agreed to take your case, and you’re paying them for the pleasure, so they should take the time to answer your questions and return your calls in a timely manner.

Making the Final Decision With Confidence

It’s tempting to move quickly when you need a lawyer. You want representation as soon as possible, helping you prepare while also putting your mind at ease. But it’s not something you should rush, and you may have more time than you think.

So, keep the above tips in mind, take your time, and find a lawyer that fits your case, your needs, and your budget. For representation you can trust, contact County Law Center now. We’ve been serving San Diego and Riverside counties since 1989, and offer all new clients a free consultation.

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